BISBEE — Several law enforcement agencies have responded to a report released earlier this week by Border Action Network documenting human rights and civil rights violations.
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About 66 percent of the abuses involved law enforcement, including local police departments, sheriff’s offices, Border Patrol, Immigration and Customs Enforcement, and Customs and Border Protection.
Vincent Picard, spokesman for Immigration and Customs Enforcement, said ICE officers receive extensive training on the law and appropriate law enforcement practices.
“ICE agents and officers treat those they interact with humanely and professionally, and there is an effective process for people to file complaints if they allege they have been mistreated or suffered abuse at the hands of ICE personnel,” he said.
Brian D. Levin, spokesman for U.S. Customs and Border Protection, said the agency has four primary ways to receive complaints and compliments, including passenger service representatives, comment cards, a customer service center and a telephone or verbal complaint program.
“CBP has a very transparent traveler complaint process. For example, everyone that is stopped for inspection is given the opportunity to speak to an on-site supervisor if they wish,” Levin said.
“They are also given cards with information needed to submit a complaint in writing to either the port of entry or to our headquarters in Washington, D.C., if they wish to do so after they leave the port,” he added.
Dove Haber, spokeswoman for the Border Patrol, said the Tucson sector experiences “a huge amount of crossings.” The agency has even taken steps to mitigate dangers to crossers, she said.
Border Patrol officials work a “difficult job in a difficult environment” and they do “the best they can,” Haber added.
“Every allegation that ever comes about as a result of our duties in terms of border enforcement is investigated by an outside agency, not by the Border Patrol investigating itself,” she said.





Comments
MM wrote on Dec 17, 2007 10:09 AM:
sunizona wrote on Dec 15, 2007 3:43 PM: