Another 300 jobs could open with call center if deal goes through

By XAVIER ZARAGOZA
Douglas Dispatch
Published/Last Modified on Wednesday, July 23, 2008 6:40 PM MDT


The City of Douglas is in discussions with call center representatives to hire up to 300 more call center agents.


Cleanup at the old Bayless Building on 10th Street is continuing s the city prepares for the new call center.

The deal depends on whether call center representatives can negotiate vendors, such as AT&T, to come on board.

City officials working closely with the call center will know the specifics later this week, said Douglas City Manager Curtis Shook.

In the meantime, the 100 call center agents that started their training on July 11 will be in actual production by August 10, Shook said.

The call center agents are being trained at the Recreation Center on 3rd Street. After their training, they will begin their work at the Visitor’s Center.

On July 21 a second group of call center agents began their training.

If the deal with the call center representatives does go through, the facilities at the Recreation Center will have to be expanded in order to accommodate the increased number of trainees.

Shook said the former Bayless building on 10th Street is being remodeled and should be in operation by mid December.

The call center will be a major economic factor in Douglas, which has the potential to hire hundreds of workers and bring new money into the local economy.

Comments

    George R. Ambriz wrote on Jul 24, 2008 11:13 AM:

    " Finally, Douglas has become cognizant of what it needs; industry! That is such a bad word to utter in Douglas insofar as to say it in City Council meetings is just absurd. I hope this latest venture will yield positive productivity among Douglas residents while still being sensitive to the overall economy. There is a plethora of potential in Douglas; however, our previous councilman and mayor didn't facilitate an easy transition for those seeking to bring in jobs to Douglas. The times I frequent home, Douglas, it seems to become more and more desolate. Good luck to this!! "

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