DTV Help Line


Published/Last Modified on Tuesday, March 3, 2009 3:24 PM MST


Washington, D.C. - Today, many Americans may find that some of their TV stations are no long available as they undergo the switch from analog to digital signals. AARP continues to educate older Americans and their families about the steps they must take to prepare for the transition, and now is operating a national DTV call center individuals may call for personal assistance.


Many older Americans depend on television for critical news and safety information, and may face significant challenges when television signals become exclusively digital.  In conjunction with an ongoing education campaign, AARP has established a toll-free phone number consumers can call.

• Individuals can call 1-877-698-8068 to speak with a trained operator who can answer their DTV questions.

• Hours of operation are Monday through Friday from 8:00 a.m. to 10:00 p.m. EST.

• Spanish-language operators are available as well.

• The national DTV call center will be in operation through March 31, 2009.

“We look forward to helping as many consumers as possible in the transition process,” said Mitchell.  For more information about AARP and the DTV transition please visit: www.aarp.org/dtv .

 

Copyright © 2012 Douglas Dispatch

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